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If you can't find answers here, call AAA Pump Service

Presenting the Dirty Half-Dozen - the most common pump-related problems that afflict homeowners. Scan the list and review our suggestions. If the answer's not clear, call us anytime day or night at 603-645-8610.

Your problem:
  • Alarm is going off
  • Electrical bill is high
  • Sewage bubbles up
  • Toilet won't flush, backs up
  • Water backs up


  • Alarm is going off

    An alarm going off indicates a rising water level in your wet well, which houses your sewage pump. If the water's rising, the pump is not working.

    Common Causes Fixes

    A circuit breaker has tripped, shutting off power to the pump.
    Check your circuit breakers or, in older homes, your fuse box.
    A pump control has failed. Unless you know how to safely test an electrical device's functioning, call AAA Pumps.
    The generator has failed, and the pump no longer has power. Unless you know how to safely test an electrical device's functioning, call AAA Pump.
    Power failed The alarm may be powered by battery backup, or a temporary power failure may have thrown a circuit breaker. Check your breakers. If they're all engaged yet the pump does not work, call AAA Pump.
    The pump is clogged Call AAA Pump. Clogs require that the power to the wet well be disengaged, the chamber pumped and a worker enter the chamber, all of which are best done following specialized safety training.


    In all cases in which you're able to restore operation, give the pump a few minutes to pump down.


    Electrical bill is high

    Common causes and fixes
        - Pump is running more than necessary or float switch is inoperable:
          Call AAA Pump to diagnose the total system.

    Sewage is bubbling up

    Common causes and fixes

        - The sewage pump has failed:
          Check your circuit breaker. If it's connected yet the pump isn't working, call AAA.


    Toilet won't flush, or flushes and backs up

    Common causes and fixes
        - Check drainage at sinks and the bathtub:
          If everything's blocked, it's a clogged line or failed pump station. Call AAA Pump. If other
          drains work, the toilet itself is most likely the problem.


    Water is backing up

    Common causes and fixes
        - Check drainage at other sinks, the toilet and the bathtub:
          If everything's blocked, it's a clogged line or failed pump station. Stop using water and
          call AAA Pump.

    We're here for all of your pump sales, service, and engineering questions.
    In case of an emergency we're on call 24 hours a day!
    Call us any time 1-603-645-8610